Payment and confirmation
The reason can be:
If for any reason you can not make a payment services, call your issuing bank over the phone technical support, indicated on the back of your credit card, and describe the problem. Your bank probably will help you.
Confirmation of the order is a voucher that we will send you on e-mail that you have specified while booking. The voucher contains all necessary information about order.
Yes. When you make booking, be sure that you have specified the phone number belonged to the passenger, not you.
Meeting and ride
The driver will meet you at the airport arrival terminal with a personalized sign. If the meeting takes place in the hotel, the driver will meet you in the lobby or in the parking lot at the entrance to the hotel. Turn on the phone right after landing. If you can not find a driver, call 380963088538.
In case of cancellation a flight - immediately call by telephone 380 963 088 538. In this case the cancellation will be made without penalty.
The driver will pick you up even of a flight delay. Additional fee is not charged.
If you carry oversized luggage (bike, skiing, wheelchair and so on), Report it in the comments when you make order, or by phone 380 963 088 538, we will respect your wishes and will discuss the possibility of filing an appropriate vehicle and the cost of additional payments.
If you travel with children, inform about this in the notes when ordering or by calling +380963088538, we will respect your wishes and will discuss the possibility of filing an appropriate vehicle or child seat (for a fee).
Changes and cancelation
To change the order, call +380963088538 and send confirmation of changes to firstname.lastname@example.org. Make changes in order you can only if this changes will not change former value. If your changes affect the cost of the order, you will need to make an extra charge.
To cancel the reservation, call +380963088538 and send confirmation of changes to email@example.com. The order can be canceled without penalty within 72 hours prior to travel. If you cancel after the deadline will be charged a penalty equal to the cost of the trip. In case of cancellation of a flight cancellation is made without penalty.
They can be returned if you write a letter for a refund or an offset.
Yes, you can cancel one of two booked trips. In this case take place general rules of cancellation. The order can be canceled without penalty within 72 hours prior to travel. If you cancel after the deadline will be charged a penalty equal to the cost of the trip.
Booking terms and conditions of transfers